SHIPPING POLICY

There is a flat rate shipping charge of £4.95.

 Items will be sent either 2nd or 1st Class with Proof Of Posting. I use both new and recycled packaging.

Items are dispatched within 4 working days of purchase.

Please double check the address details you provide are correct and up to date as I can not be held responsible for 'lost' items due to incorrect address details.

RETURN POLICY

UK legislation applies to this shop and transactions.

 

I gladly accept returns, exchanges and cancellations.

Contact me within 14 days of delivery and return items back within 30 days of delivery.

 

Buyers are responsible for return shipping costs which should be sent with Proof Of Posting. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Refund of the item cost and £4.95 shipping cost (buyer pays for return postage) will be paid once the item has been received and inspected.

Request a cancellation within 3 hours of purchase.

I operate a maximum wait of 28 working days for delivery within the UK as parcels can and do turn up at this time. If for some reason you do not receive your order within 14 days, please email me at retroetcetero@btinternet.com

Please contact me if you have any problems with your order and keep all packaging and contents.

Cancellation Form

UK law requires that I provide, before order, a "form" for you to cancel your order although it is not necessary for you to use it.

 

You may print the form, fill in the details and post it to the address below or, alternatively, copy and paste it to your email, fill in the details and send to the email address below.

 

To:

 

S Hall

35 Erridge Road

London

SW19 3JA

email: retroetcetero@btinternet.com

 

I hereby give notice that I cancel my contract of sale of the following goods:

.................................................................................

.................................................................................

.................................................................................

Ordered On:.                        Received On:

.....................................       .....................................

Name Of Purchaser:

.................................................................................

Address Of Purchaser: 

....................................................................

....................................................................

.....................................................................

....................................................................

Signature of purchaser (only if this form is notified on paper)

...................................................................

Date:

............................................